Black Dress w/ Sequins and Pailettes
Manufacturer: BCBG Maxazria
Care Label Instructions: Dryclean Only
Problem: A portion of the ornamental trimming contains a plastic resin that is soluble in standard drycleaning solvent perchloroethylene. When drycleaned, the solvent-soluble trimming either completely or partially dissolved.
Responsibility: The manufacturer’s. This dress failed when drycleaned according to the care label instructions. This was due to the solubility (in perchloroethylene) of the trimming.
Recommendation: If this dress fails when drycleaned according to the care label instructions, it should be returned to the place of purchase for a refund or exchange.
Drycleaner: Explain the potential serviceability issues to the customer. Since this dress may prove to be unserviceable when processed by the care label instructions, a signed release of liability should be obtained prior to acceptance. We have no data as to the serviceability of this garment in alternate solvents.