Black And White Dress
Manufacturer: BCBG Maxazria
Care Label Instructions: ” Dry Clean Only”
Problem: When this dress was drycleaned in hydrocarbon solvent, the black dyestuffs became fugitive and transferred onto the white portion of the dress causing discolorations that cannot be corrected.
Responsibility: The manufacturer’s. Because of the solvent-soluble nature of the black dyestuffs, this dress proved to be unserviceable when drycleaned in accordance with its care label instructions.
Recommendation: If the above-mentioned damage occurs when this dress is drycleaned as instructed by the care label, it should be returned to the place of purchase for a refund or exchange. While we don’t have any data concerning the serviceability of this dress in alternate solvents, we are of the opinion that this dress may fail when drycleaned in perchloroethylene.
Drycleaner: Since there may be a potential serviceability issue concerning this dress, we suggest that a signed release of liability should be obtained prior to its acceptance for processing.